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Booking confirmation

Once we have processed your booking, we will send you a confirmation email with an invoice. Your place is guaranteed once payment has been received. Bookings made less than 21 days prior to the start of the course will require immediate payment.


Payment must be received within 21 days of the invoice date or in advance of the training course, whichever is the sooner and regardless of booking date. Payment can be made through:

Credit card details via email will not be accepted under any circumstances

  • BACS to Essex Academy Ltd (Administration) Barclays Bank, Sort Code 20-20-37

Account Number 13432041

  • Please quote invoice number in any correspondence

  • Cheque made payable to Essex Academy LTD


All Essex Academy training courses listed in the programme include Course fees include tuition on the day(s), all relevant course materials, and tea and coffee refreshments.

Early bird discounts

Book early to save 15% off the course fee. The early bird discount applies to Essex Academy courses only (excludes one day short courses). The discount is not available in conjunction
with any other offer and places are subject to availability.

Group discounts

If 3 or more people book on the same course from the same organisation they qualify for a 25% discount off the combined course fees.

This discount only applies to Essex Academy courses and can not be used in conjunction with any other offer and places are subject to availability.

Special Requirements

Essex Academy will make every effort to accommodate special requirements that have been notified in advance on the booking form.

Joining Instructions

Joining instructions including outline of the day, venue details, map and local hotels details will be issued approximately 1 week prior to the course. If you have not received your joining instructions three days prior to the training course, please call 01279 897246 . Essex Academy will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

Course transfers

There is no charge for transferring your booking to the same course on an alternative date provided you notify Essex Academy in writing up to 21 days before the start and if there is availability. However, a transfer fee of 20% of the course fee will be payable if the notice is received less than 21 days before the start of the original course. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to

Cancelling your place

If you notify Essex Academy in writing (via letter, email or fax) up to 28 days before the start date of a course, you will receive a full refund less an administration fee of 30% of the course fee. If you withdraw for whatever reason within the 28 day period, the full fee will remain payable even if you are unable to nominate a substitute attendee. Substitutions should be received by Essex Academy at least 48 hours prior to the course start date.

Should a participant require an invitation letter from Essex Academy , we are able to provide this as long as full payment of the course fee has been received. Essex Academy is not able to act on behalf of the participant and is not responsible for any costs incurred by failure to obtain a Visa.

If a participant has been declined a visa, full course fees can be refunded under certain circumstances. Proof of this should be provided and we should be informed in writing at least 28 days before course start.


If you fail to attend the course on which you are booked and have not given prior notice within the 28 day period to Essex Academy then the course fee will remain payable in full and no transfer will be allowed.

Cancellation by Essex Academy

Where circumstances dictate, Essex Academy reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made but no compensation will be paid for any additional costs incurred.


Occasio House, Playhouse Square, Harlow, Essex CM20 1AP

Dress code

Beauty Tunic, Smart black tailored trousers, socks or pop socks, flat black enclosed toe shoes, hair up and off the face and neck, no jewellery, nails to be short and clean with no ragged free edge, varnish and nail extension free, fresh make up.


Essex Academy does not accept responsibility for anyone acting as a result of information or views expressed on its training courses including course material. Opinions expressed are those of individual trainers and not necessarily those of Essex Academy. Participants should take professional advice when dealing with specific situations.

The Academy

Booking procedure.
You can book an enrolment date by emailing or calling 01279 897246 to

For further information please contact us:
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01279 897 246
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